A “people-first” approach to progress.
Extraordinary experiences and resident happiness are our goals with every project. Whether we’re reviewing plans for a new build or tackling the ins and outs of property management, we draw from our local insights and industry experience to ensure your property is successful.
Services
When we promise results, we produce them. Our secret to success?
- A diverse portfolio helmed by seasoned property management experts
- Leadership with robust institutional knowledge and experience
- A history of guiding properties through lease-up, stabilization, and disposition
- Expertise in various marketing landscapes with the ability to boost advertising ROI
Whether you’ve yet to break ground or have an established property in need of attention and care, we deliver results through reliable communication and superior service.
Residential leasing and management
Our customer-focused approach to property management has made us a recognized leader in our industry. We consider customer happiness our true measure of success.
Lease-Up
We have a reputation for getting properties leased up in record time through our knowledge of multiple marketing spaces and a broad range of property types. After a launch, we track successes and opportunities weekly and organically reposition them in real-time.
Transitions
Our team is well-versed in the nuances of property transitions. We help facilitate a seamless exchange of knowledge through in-depth financial analysis and due diligence.
Technology
Advisory Services
We’re with you every step of the way as you move from the design and development phases to construction and beyond. Our deep community ties mean that you only get the best recommendations along with uncompromised results.
Maintenance Operations
Behind every high-performing property is a team of licensed, veteran maintenance team members drawing on their industry experience to ensure unparalleled service, compliance, and safety
Marketing
We position your property through top-notch digital marketing, branding, and creative outreach strategies informed by your unique market. Our marketing team collaborates regularly with site teams and ownership groups to ensure your asset continues to be successful.
Why Indigo?
Creating the best possible experience for our residents allows our clients to see excellent returns on their investments. Our technical and forward-thinking team gets to know you and your property thoroughly, so you know you’re in good hands.
A focus on service
We want to create a community of happy residents and property advocates, and that starts with service. From our maintenance teams to on-site team members, Team Indigo goes above and beyond for residents.
A STRONG LOCAL NETWORK
We get the job done right the first time at the best price possible, thanks to a vast network of relationships with local vendors. Our partners are the leading experts in their field and understand the needs and expectations of an Indigo property.
A TAILORED APPROACH
Maximizing your net operating income is our priority. We collaborate closely with clients to design a plan that balances revenue growth, expense management, monthly cash flow, and property upkeep.
A DIVERSE PORTFOLIO
We do it all (and do it well). Whether we’re tackling affordable housing, luxury apartments, or anything in between, we bring decades of experience and an innovative spirit to every property we touch.
Frequently Asked Questions
Here are some answers to most frequent questions. If you have any more, please get in touch with us and we’ll help.
Does Indigo work with ground-up or existing assets?
Indigo works with both ground-up and existing assets for institutional and family-office clients. For ground-up developments, Indigo can get involved during the pre-development planning phase or jump in when the buidling is about to open for lease-up. For existing assets, Indigo performs due diligence on the building(s) and will then produce a management agreement.
What residential asset types does Indigo manage?
Institutional grade assets consisting of high rise, mid-rise, and garden style communities, with various overlays of affordable subsidies.
What is the makeup of Indigo's current portfolio?
Indigo's portfolio consists of 45% affordable, 10% affordable senior, 35% conventional, and 10% partially affordable. Partially affordable usually consists of conventional class A assets with affordable components such as the MFTE program.
What is Indigo’s minimum deal size?
At Indigo, we like to say we can manage most anything as long as there is sufficient staffing and resources available for the success of the residential community and our team members. We will work with you to determine if there is an opportunity to leverage economies of scale.
What is Indigo’s typical deal size?
Indigo's typical deal size that works well within our business model would be a class A deal north of 75 units. Indigo manages buildings as small as 11 units and as large as 400+ units.
What is Indigo’s typical deal structure?
Indigo's typical deal structure consists of a property management agreement, which includes full-stack institutional property management services such as people operations, maintenance, accounting, marketing, compliance, IT/systems support, and financial reporting.